Control4 support in Dublin

Control4 support covers everything a working system needs after handover: a remote fix when a zone drops, a programming change when a room changes use, a replacement part when something fails, and an engineer at the house when it cannot be done from here. We support Control4 systems across Dublin whether or not we installed them.

What Control4 support looks like for a Dublin home

Most problems are fixed remotely. Once a system is registered to us, we can see the controller, restart a device, update a driver or change a scene without a visit. When a visit is needed, you get an engineer who already knows the system from its documentation.

For ongoing cover, Control4 Care wraps remote support, monitoring, an annual health check and discounts into one plan. Without a plan, support is charged at the rate on the cost guide.

• Remote support. Restarts, driver updates and scene changes done from our office.
• Engineer visits. Charged at the published rate, with the system documentation to hand.
• Programming changes. New scenes, renamed rooms, a nursery that becomes a study.
• Replacement parts. Control4 keypads, dimmers, controllers and amplifiers supplied and fitted.

The network rescue in Galway is a typical support call: a system that kept dropping out, fixed at the network rather than the symptom. The rate for a visit is on our cost guide.